Important Questions to ask when Hiring a Domestic Cleaner for your Home

If you’ve made the decision to hire a domestic cleaner for your home, chances are you’ve had to think long and hard about it. Will it be worth the additional cost – could you really get the cleaning done if you put your mind to it and got yourself more organised? Or has it become a necessity, after all, if you’re working long hours each week and you also have dependents to look after, the last thing you really want to be doing is moving the furniture to vacuum behind it or wash yet another load of towels as the airing cupboard is almost empty.

Once you’ve decided to bite the bullet and join the other 28% of UK workers who have hired a cleaner (thanks to MoppedUp for the survey results it’s really important that you do your research. You might have a friend or relative who has offered to do a couple of hours cleaning for you each week, but what happens if you’re not happy with their standard of cleaning? Or if they keep leaving before their agreed finish time? It’s usually best to stick with a professional house cleaning company, who can help you to clarify exactly what is expected of your cleaner.

Here’s our list of important questions to ask when hiring a domestic cleaner for your home:

1. What type of chores will be completed each week?

You need to be really clear about what you expect from your cleaner. You may have a list of tasks which you expect to be completed each week, such as vacuuming and mopping the floors, cleaning the bathroom and dusting, plus you may have a second list of chores which can be completed on a monthly basis, such as vacuuming under the furniture, cleaning the windows or scrubbing the oven. We offer a range of cleaning packages which can give you a guide as to timescales for specific chores.

2. How many hours a week should I book the cleaner for?

This will depend on your list of chores. Be realistic – if you couldn’t get through your long list of jobs in just two hours, then chances are your cleaner couldn’t either! It may be that the cleaner comes in for 2-3 hours per week, but has a longer visit once a month to tackle the extra chores you have identified.

3. What happens if the cleaner is off sick, or goes on holiday?

Check with your domestic cleaning provider to see whether last minute sickness cover can be provided. Here at Domestique, we aim to provide a replacement cleaner within 2 days if your cleaner is unable to attend (depending on which plan you have). If your cleaner goes on holiday, you can discuss beforehand whether you can manage until he or she returns, or whether you will need another cleaner to come in whilst they are away.

To find out more about finding a cleaner for your home, simply complete the enquiry form on the contact page on our website and a member of your local Domestique team will give you a call back as soon as possible.